Writing to get it right

writing Is becoming a skill that we are still taught at school but rarely use in our careers as the world around us becomes more digital. Should we still write and if so when and why?     Do you like your handwriting?   To be honest, it doesn’t really...

Why Learning Business English Outdoors Makes Sense

Written with the help of my new VA Emily Behr Academically Proven According to a study by the Universities of Munich and Mainz, outdoor learning is fundamental to boosting your motivation. Since moving and the fresh air supports the learning process, it is easier to...

Names – top tips for remembering names

Have you ever been surprised – and impressed – that someone has remembered your name? MANTRA: I am good at remembering names because people are important to me and I enjoy speaking to people Here are my top tips for remembering people’s names: Make a...

Questions, questions, questions!

Do you ever get the feeling that people don’t really understand your questions? MANTRA: Questions are what keep us fresh, up to date and active in the pursuit of excellence in our industry. Never stop asking questions. Why doesn’t anybody answer me? Here...